Privacy Policy

1. Information we collect

Depending on how you use ORYNO, we may collect:

• Account data: name, username, email, phone, country, password hashes / auth provider IDs
• Identity & KYC data: documents and verification results where required
• Wallet & transaction data: balances, funding, withdrawals, purchases, references
• Device & security data: device identifiers, IP address, login events, PIN status (not the clear PIN)
• Support data: tickets, chat messages, and attachments you send us
• Marketing preferences and waitlist sign-ups you choose to join

2. How we use information

We use personal information to provide and improve the Services, process payments, prevent fraud, meet legal and regulatory obligations, send transactional notices (receipts, security alerts), and — with your consent or where allowed — product updates.

3. Sharing

We share data only as needed with payment and banking partners; service providers for airtime, data, bills, gift cards, virtual numbers, and messaging; authentication, hosting, analytics, email, and customer-support vendors; and authorities when required by law or to protect rights and safety.

We do not sell your personal information.

• Payment and banking partners (e.g. card/bank funding and payouts)
• Telecom, bill, gift-card, and messaging providers that fulfill your orders
• Auth, hosting, analytics, email, and support vendors under contract
• Regulators or law enforcement when legally required

4. Cookies & similar tech

Our website may use cookies and similar technologies for authentication, preferences, security, and performance. You can control cookies through your browser settings; some features may not work without them.

5. Retention

We keep account and transaction records for as long as your account is active and as required for legal, tax, dispute, and fraud-prevention purposes. Support messages and device logs may be retained for a shorter operational period.

6. Security

We use industry-standard safeguards including encryption in transit, access controls, and optional transaction PINs. No method of transmission or storage is 100% secure; please use a strong password and protect your devices.

7. Your choices

You may update profile details in Settings, manage notification preferences, join or leave product waitlists, and request account closure via support. Subject to local law, you may also request access, correction, or deletion of personal data.

8. Children

ORYNO is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps.

9. International transfers

We may process data in countries other than where you live, including with cloud and payment partners. We take steps designed to protect information in line with this Policy and applicable law.

10. Changes

We may update this Privacy Policy periodically. The effective date at the top of the page will change when we do. Continued use of ORYNO after an update means you acknowledge the revised Policy.

11. Contact

Privacy questions or requests: support@orynoafrica.com. Website: https://www.orynoafrica.com.